TERMS OF SERVICE

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Last Updated: 02/26/2025

Welcome to SOVA. These Terms of Service ("Agreement") govern your use of the SOVA website and services provided by SOVA ("Company," "we," "us," "our"). By accessing or using our website and services, you agree to be bound by this Agreement. If you do not agree to these terms, please refrain from using our website and services.

1. DEFINITIONS

• Company,      Us, We: Refers to SOVA, including its employees and affiliates.
• You,      the User, the Client: Refers to you as the user of our website and      services.
• Parties:      Refers collectively to both the Company and You.

2. LICENSE TO USE WEBSITE

The Company grants you a limited, non-exclusive, non-transferable, revocable license to use the website and services in accordance with this Agreement.

3. INTELLECTUAL PROPERTY

All intellectual property, including but not limited to copyrights, trademarks, trade secrets, and patents, remain the exclusive property of the Company. You may not reproduce, distribute, or use any Company intellectual property without prior written permission.

4. USER OBLIGATIONS

You are responsible for providing accurate personal information, maintaining the security of your account credentials, and complying with all applicable laws. Misuse or fraudulent activities will result in termination of access.

5. ACCEPTABLE USE

You agree not to use the website or services for unlawful activities, including but not limited to harassment, fraud, distribution of malware, or intellectual property infringement.

6. PRIVACY INFORMATION

We collect and process personal data in accordance with our Privacy Policy. By using our services, you consent to the collection, storage, and use of your information.

7. SALES

We strive for accuracy in product descriptions but do not guarantee reliability. Purchases are made at your own risk. NO REFUNDS ON PROCESSED TRANSACTIONS.

8. SECURITY AND REVERSE ENGINEERING

You agree not to reverse-engineer, hack, or interfere with our website’s security.

9. DATA LOSS

We do not accept responsibility for data loss. Use our services at your own risk.

10. INDEMNIFICATION

You agree to indemnify and hold harmless the Company from any legal claims arising from your misuse of our services.

11. SPAM POLICY

You may not use our services for spam activities, including bulk email campaigns.

12. THIRD-PARTY LINKS & CONTENT

We may provide links to third-party services. We are not responsible for any damages resulting from your use of these services.

13. MODIFICATION & VARIATION

We reserve the right to modify this Agreement at any time without prior notice. Continued use constitutes acceptance of changes.

14. SERVICE INTERRUPTIONS

We may temporarily suspend services for maintenance or other reasons and are not liable for any disruptions.

15. TERM, TERMINATION & SUSPENSION

This Agreement will continue on a month-to-month basis. Either party may terminate this Agreement with 30 days' written notice. Immediate termination applies in cases of Agreement breaches.

16. NON-DISCLOSURE & NON-SOLICITATION

During the Agreement and twelve months after termination, Service Providers may not disclose proprietary information or solicit clients.

17. RELATIONSHIP OF PARTIES

Service Providers are independent contractors and not employees of the Client.

18. WORK PRODUCT OWNERSHIP

Any work created by the Service Provider under this Agreement is the exclusive property of the Client.

19. LIABILITY

Service Providers are not responsible for losses due to unforeseen events.

20. CONFIDENTIALITY

Service Providers must maintain confidentiality of Client information beyond the Agreement’s termination.

21. SEVERABILITY

If any provision is found unenforceable, the remaining provisions will still apply.

22. NO WAIVER

Failure to enforce any provision does not waive future enforcement.

23. FORCE MAJEURE

We are not liable for service failures due to unforeseen circumstances beyond our control.

24. BINDING ARBITRATION

Disputes shall first be resolved through good-faith negotiation. If unresolved, they will be settled through binding arbitration in Seminole County, Florida.

25. PAYMENT TERMS

You agree to pay all applicable fees for services rendered. Subscription plans are non-transferable and renew automatically unless canceled.

26. ACCOUNT CANCELLATION

You may cancel your subscription with a 30-day notice. Refunds are not issued for unused time within a billing cycle.

27. ROLLOVER HOURS POLICY

Hours from subscription plans do not roll over unless expressly permitted in writing.

By using our services, you acknowledge that you have read, understood, and agreed to this Agreement.